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How Can We Help You?

Find answers, guides, and troubleshooting tips for BabysitBuddy

Getting Started
For Parents
For Sitters
FAQ
Contact Us
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Setup Your Account

Learn how to create and set up your BabysitBuddy account in just a few minutes.

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Complete Your Profile

Add your information to help connect with the right families or sitters.

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Find and Connect

Search for sitters or families in your area and make connections.

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Booking Basics

Learn how to create, manage, and respond to booking requests.

Quick Start Guide

1

Create your account

Sign up as a parent looking for childcare or as a sitter offering babysitting services.

Create Account
2

Complete your profile

Add your information, preferences, and a photo to make your profile stand out.

3

Connect with others

Search for sitters or families and send connection requests to build your network.

4

Schedule and book

Start creating booking requests or mark your availability to receive booking requests.

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Find the Perfect Sitter

Learn how to search for sitters that match your needs and schedule.

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Managing Connections

Build your trusted network of babysitters and maintain strong connections.

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Schedule Bookings

Create and manage booking requests with your connected sitters.

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Favorites & Preferences

Set up your preferences and manage your favorite sitters for quick booking.

Finding and Booking a Sitter

Interactive Booking Demo

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Book a Sitter

✅ Booking request sent successfully! The sitter will respond to your request soon.

Tips for Parents

💡Book in Advance

Try to book your sitter at least a week in advance for the best availability, especially for weekend evenings.

💡Provide Clear Instructions

Leave detailed notes about bedtime routines, emergency contacts, and any special needs for your children.

💡Build Relationships

Connect with multiple sitters to ensure you always have options when you need childcare.

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Set Your Availability

Learn how to mark when you're available to babysit to receive booking requests.

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Managing Requests

Accept, decline, and manage booking requests from parents.

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Building Your Network

Connect with families and build lasting relationships for regular bookings.

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Growing Your Business

Tips and strategies to get more bookings and increase your earnings.

Setting Your Availability

To receive booking requests, you need to mark when you're available to babysit. Here's how:

1

Go to your Dashboard

Navigate to your sitter dashboard after logging in.

2

Use the calendar

Click on any date in the calendar to mark your availability for that day.

3

Add time slots

Add specific time windows when you're available, such as 6-10 PM, or multiple slots for more flexibility.

4

Save your changes

Don't forget to save your availability. Parents will now be able to see and book these times.

Tips for Sitters

💡Keep Your Calendar Updated

Regularly update your availability to increase your chances of getting booked.

💡Respond Quickly

Try to respond to booking requests within 24 hours to provide good service to families.

💡Complete Your Profile

Add details about your experience, certifications, and childcare approach to stand out.

Frequently Asked Questions

How do I create an account? ▼

Creating an account is easy! Click the "Sign Up" button on the homepage, then choose whether you're a parent or a sitter. Fill in your basic information, verify your email, and you're ready to go.

How do connections work? ▼

Connections are the foundation of BabysitBuddy. As a parent, you can search for sitters and send connection requests. Once a sitter accepts, you can see their availability and make booking requests. This system ensures that both parties agree to work together before any bookings can be made.

Can I cancel a booking? ▼

Yes, you can cancel a booking if necessary. However, we recommend doing so with as much notice as possible as a courtesy. To cancel a booking:

  1. Go to your dashboard
  2. Find the booking under "Upcoming Bookings"
  3. Click the "Cancel" button
  4. Confirm the cancellation

The other party will be notified automatically of the cancellation.

How do I update my availability as a sitter? ▼

As a sitter, you can update your availability through your dashboard:

  1. Log in and go to your sitter dashboard
  2. Click on any date in the calendar
  3. Add, edit, or remove time slots
  4. Save your changes

Parents you're connected with will see your updated availability immediately.

What happens if a sitter doesn't respond to my booking request? ▼

Booking requests expire after 24 hours if there's no response. We encourage sitters to respond quickly, but if your request expires, you'll be notified and can try booking with another sitter.

Is my personal information secure? ▼

Yes, we take security and privacy very seriously. Your personal information is encrypted and stored securely. We only share your information with people you choose to connect with, and even then, we limit what information is shared. You can review our full privacy policy here.

Need More Help?

If you couldn't find what you're looking for, don't worry! We're here to help you.

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Email Support

Get help from our support team within 24 hours.

Email Us
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Live Chat

Chat with our support team in real-time during business hours.

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Phone Support

Call us directly for urgent issues.

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Business Hours

Monday - Friday: 9AM - 6PM EST
Saturday: 10AM - 4PM EST
Sunday: Closed